Nosu may offer subscriptions for its Products. If a subscription is concluded without direct debit authorization, it may be canceled immediately. For subscriptions with direct debit, cancellation must occur at least one week before the debit date.

Subscription Management (Pause or Cancel Anytime)

Nosu offers subscriptions for its Products to provide convenience and savings. Customers may pause or cancel their subscription at any time, subject to the conditions below.

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1. Types of Billing

1.1 Subscriptions without Direct Debit Authorization

If a Customer subscribes using a payment method other than SEPA Direct Debit (e.g., credit card, PayPal, Apple Pay, iDEAL), no direct debit authorization is used.
• The Customer may cancel at any time, effective at the end of the current billing period.
• The Customer may pause at any time, which will suspend upcoming renewals and shipments until the Customer chooses to resume the subscription.
• No further charges will occur after cancellation or during a pause.

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2. Subscriptions with Direct Debit Authorization (SEPA Direct Debit)

If a Customer subscribes using SEPA Direct Debit, a Direct Debit Mandate is created authorizing Nosu to automatically withdraw subscription payments from the Customer’s bank account.

Because SEPA Direct Debit requires advance payment notification:
• Cancellation must occur at least seven (7) days before the upcoming debit date to prevent the next charge.
• If cancellation happens later, it will take effect for the following billing period.
• Pausing must also be activated at least seven (7) days before the debit date to ensure the next scheduled debit is not processed.

During a pause, no charges are made and no products are shipped.

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3. Effect of Pausing a Subscription
• Pausing temporarily suspends billing and shipments.
• The Customer may resume at any time via their account.
• Upon resuming, normal billing and shipping will restart automatically.
• Pausing does not cancel the subscription; it simply delays upcoming renewals.

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4. Effect of Canceling a Subscription
• After cancellation, no future automatic charges will be made.
• The Customer retains access to subscription benefits until the end of the current billing cycle.
• To restart later, the Customer may initiate a new subscription at the then-current price and terms.

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5. Renewal Cycles

Subscriptions renew automatically according to the interval selected at checkout (e.g., every 30 days, every 3 months, etc.), unless paused or canceled.

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6. Changes to Subscription Terms

Nosu may update subscription terms from time to time. Any material changes will be communicated in advance. Customers may cancel before changes take effect.